Knowledge Chat

AI-Powered

Turn your data and documents into an interactive AI knowledge base

Knowledge Chat empowers organisations to transform their company information into a dynamic resource, enhancing efficiency and user support.

Transform your company's documents into an interactive, easily searchable knowledge base. Through a user-friendly chat interface, your customers will receive precise answers sourced directly from your documents.

Knowledge Chat Overview

Knowledge Chat by WEBSENSA is an innovative platform that transforms company documents into an interactive, searchable knowledge base. It leverages advanced language models to interpret user queries in natural language, providing precise and contextually relevant answers.

This tool is designed to streamline the management of company information by, for example, extracting information from technical documentation or assisting employees with queries about company rules.

Key Features

Key Components

01.

Interactive Knowledge Base

Knowledge Chat transforms your company documents into a dynamic, searchable resource, enabling quick access to specific data.

02.

Natural Language Processing

The solution uses advanced language models to understand the context and nuances of user queries, delivering human-like interactions.

03.

Real-Time Information Retrieval

Our tool integrates with your company's knowledge base to provide up-to-date answers, enhanced by retrieval-augmented generation (RAG) techniques.

04.

User-Friendly Interface

Knowledge Chat offers a seamless and intuitive conversational experience that guides users to the information they need.

05.

Scalability and Adaptability

Our solution is easily scalable to meet your business needs, with the ability to adapt to specific workflows and improve over time.

Why Choose Knowledge Chat?

Knowledge Chat offers a unique blend of advanced AI capabilities and user-friendly design, making it an essential tool for improving knowledge management in companies of all sizes.

Its ability to integrate with existing systems and provide real-time, accurate information sets it apart from other solutions.

Key features

01.

Interactive Knowledge Base

Knowledge Chat transforms your company documents into a dynamic, searchable resource, enabling quick access to specific data.

02.

Natural Language Processing

The solution uses advanced language models to understand the context and nuances of user queries, delivering human-like interactions.

03.

Real-Time Information Retrieval

Our tool integrates with your company's knowledge base to provide up-to-date answers, enhanced by retrieval-augmented generation (RAG) techniques.

04.

User-Friendly Interface

Knowledge Chat offers a seamless and intuitive conversational experience that guides users to the information they need.

Knowledge Chat

Areas of application

E-commerce and Retail

Knowledge Chat transforms the online shopping experience by instantly answering customer queries about products, availability and delivery options. It guides users through their purchasing journey, reducing cart abandonment and enhancing customer satisfaction.

Travel and Tourism

For travel agencies and tourism platforms, Knowledge Chat serves as a 24/7 virtual assistant, providing travellers with essential information on destinations, bookings, and travel advisories. It enriches the customer's planning experience, making travel arrangements seamless and more enjoyable.

Public Administration

In the public sector, Knowledge Chat facilitates citizens' access to information regarding government services, procedures, and regulations. It streamlines interactions with government websites, reducing wait times and improving public service efficiency.

Knowledge Chat

Game-Changing Benefits
for Your Company

E-commerce & Retail

Provide instant answers for online shopping queries

Travel & Tourism

Offer your users a 24/7 virtual travel assistant

Public Administration

Streamline citizen access to government services

Manufacturing & Utilities

Facilitate access to technical and operational documentation

Industries Served

Knowledge Chat is particularly beneficial in industries where efficient information retrieval from extensive data bases are crucial.

E-commerce & Retail

Provide instant answers for online shopping queries

Travel & Tourism

Offer your users a 24/7 virtual travel assistant

Public Administration

Streamline citizen access to government services

Manufacturing & Utilities

Facilitate access to technical and operational documentation

Knowledge Chat

Product onboarding

What will we need to implement this solution?

Value

The cost of the product includes licensing, implementation of the solution, adaptation of the Application and SLA service. The implementation price depends on exact needs of the client.

Time

Implementation time depends on many factors, but most often the system is implemented within 30 days of signing the contract.

Client Engagement

The client is obliged to deliver the orders to our SAP system. Additionally, the system is installed in the client's GCP cloud, and the cloud costs are borne by the client. After implementing the product, the client verifies the correctness of the product.

Environment

Knowledge Chat uses the Google PaLM 2 / Google Gemini Pro language model. We'll guide you through a straightforward integration process, coordinating closely with your team.

How to Get Started

Implementing Knowledge Chat is straightforward, with deployment typically completed within 30 days. As a cloud-based solution, it requires no special hardware and can be easily integrated into your existing systems.

Ready to enhance your company's knowledge management?

Contact us to implement Knowledge Chat and harness the power of specialised LLMs!

Let's talk about your project!

Contact us or use our interactive tool to estimate your project.

Additional information

01.

PROJECT VALUE

4,633,997.51 PLN

02.

Contribution from European funds

3,485,668.54 PLN

03.

Project implementation period

2020 – 2022

The development of the WARRP platform was co-financed by the European Union from the European Regional Development Fund within the Intelligent Development Program 2014 – 2020.

The project was realised as part of a competition by the National Centre for Research and Development: "Industrial research and development work carried out by enterprises," action: "Industrial research and development work conducted by enterprises."

logotypes of: WEBSENSA, NCBiR, European Funds, Rzeczpospolita Polska, Euopean Union